Technical Support Documents

Miscellaneous support documents

Description	File	Version
Data QA Saved searches	MySQL Saved Searches	5.x
Invalid coordinates	Space coordinates	5.x
Red bar	ArcEngine license	5.08.04
IRE	Problems installing IRE	5.08.04
IMSMA server blocked	Ports and/or firewall/anti-virus	5.08.04
Odd lines in the map	Complex polygon border	n/a
Blanks in options	Importing SS & MS values error	5.08.02
MGRS deleted	How to get MGRS back	5.08.02
mdml export	Cannot export mdml	5.08.04
xml export	Chunk/level settings	5.08.4
Conflict ArcObjects	Client is losing connection with server e.g. when saving DEF	5.08.04
Create MySQL Service	Create MySQL service	5.x
Delete IRE Service	Manual delete IRE service	IRE
Delete MySQL service	Manual delete MySQL service	5.x
UserPrefs.props	Problems with Subthemes when switching between countries	all
Blanks in IMSMA_HOME	IMSMA server does not start	all?
Descr	Media:Templates not working in IRE v2.doc	cmt
Descr	Media:Switching between databases.doc	cmt
Descr	Media:Manual backup.doc	cmt
Descr	Media:IReport Refence to entity.doc	cmt
Descr	Media:Geopoint table ver2.doc	cmt
Descr	Media:From SQL View to shp file(1).docx	cmt
Descr	Media:Create database in Navicat.docx	cmt
Descr	Media:Country structure import(1).docx	cmt
To be deleted	Media:Limatations Excel import.doc	To be deleted

	IMSMA older than V5.05.03 should first be upgraded to IMSMA V5.05.03 and then upgraded to IMSMA V5.08.04. It is also strongly recommended to read the all release notes from the version the database is at until/including 5.08.04 in order to have a clear understanding of all database changes that will be applied to the database so you will have a better understanding of where problems may occur and what to check after the final upgrade.