Difference between revisions of "Log into IMSMA"
From IMSMA Wiki
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If the user ID and password you entered are valid, the [[IMSMA Navigation Window]] displays. | If the user ID and password you entered are valid, the [[IMSMA Navigation Window]] displays. | ||
| − | + | ==Log in errors==__NOEDITSECTION__ | |
| + | :[[Image:Inactive user.png|500px]] | ||
{| class="wikitable" [[File:Error Message.png|20px|<span title=""></span>]] | {| class="wikitable" [[File:Error Message.png|20px|<span title=""></span>]] | ||
|- | |- | ||
| − | + | ! Error message !! Cause | |
|- | |- | ||
| − | | | + | | Invalid ID or password. Please type a valid user ID and password. |
| + | | The user ID or password that you entered is incorrect. | ||
|- | |- | ||
| − | + | | Unable to connect to the server. Please check your configuration settings. | |
| + | | Either the server has not been started or the client is configured incorrectly. Click on '''Show Detail''' to learn more. | ||
|- | |- | ||
| − | | | + | | User ID entered is not unique in user database. Please have an administrator remove the duplicate entry. |
| + | | A user account with exactly same User ID has been added to the database. | ||
| + | |- | ||
| + | | You have entered an inactive User ID. Please enter an active User ID and password, or contact your system administrator for assistance. | ||
| + | | The user account has been inactivated by an administrator. | ||
| + | |- | ||
| + | | You have entered an User ID without permissions. Please contact your system administrator for assistance. | ||
| + | | The user account has not been included in a role. | ||
|} | |} | ||
Revision as of 10:09, 26 October 2014
 |
You have to start IMSMA server first. Check the Start the IMSMA Server page. |
To log into IMSMA:
- Right-click the IMSMA Control Centre icon
that is displayed in the lower, right corner of your Windows desktop. - Select the Start Client option.
- Enter your user ID in the User ID field. The user ID is not case-sensitive.
- Enter your password in the Password field. The password is case-sensitive.
- To proceed with the login, click the OK button.
IMSMA Client - Start IMSMA Client Option
The Login Window displays.
| |
The first time that the IMSMA client is started, it may take a few minutes for the IMSMA Navigation window to display. |
If the user ID and password you entered are valid, the IMSMA Navigation Window displays.
Log in errors
| Error message | Cause |
|---|---|
| Invalid ID or password. Please type a valid user ID and password. | The user ID or password that you entered is incorrect. |
| Unable to connect to the server. Please check your configuration settings. | Either the server has not been started or the client is configured incorrectly. Click on Show Detail to learn more. |
| User ID entered is not unique in user database. Please have an administrator remove the duplicate entry. | A user account with exactly same User ID has been added to the database. |
| You have entered an inactive User ID. Please enter an active User ID and password, or contact your system administrator for assistance. | The user account has been inactivated by an administrator. |
| You have entered an User ID without permissions. Please contact your system administrator for assistance. | The user account has not been included in a role. |
| |
If you would like to view output messages from the server, select the Client tab from the Console Window menu. Check View the Server and/or Client Output Messages page. |
