Difference between revisions of "Log into IMSMA"
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− | + | {{Note | You have to start IMSMA server first. Check the [[Start the IMSMA Server]] page. | |
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− | [[ | ||
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− | + | To start the IMSMA client: | |
− | To | ||
<ol> | <ol> | ||
− | <li>Right-click the '''IMSMA Control Centre''' icon | + | <li>Right-click the '''IMSMA Control Centre''' icon [[Image:Control_Centre_Icon.png|20 px|IMSMA Control Centre]] that is displayed in the TrayLauncher.</li> |
− | <li>Select the ''' | + | <li>Select the '''Start Client''' option. <br /> |
− | <li> | + | [[Image:saS03.png]]</li> |
+ | <li>The '''Login''' Window displays. Enter your user ID in the '''User ID''' field. The user ID is not case-sensitive.</li> | ||
+ | <li>Enter your password in the '''Password''' field. The password is case-sensitive. </li> | ||
+ | <li>To proceed with the login, click the '''OK''' button.<br /> | ||
+ | [[File:Login Window.png|340px|]]</li> | ||
+ | <li>If the user ID and password you entered are valid, the [[IMSMA Navigation Window]] displays. </li> | ||
+ | </ol> | ||
+ | {{note| The first time that the IMSMA client is started, it may take a few minutes for the IMSMA Navigation window to display.}} | ||
− | + | ==Log in errors==__NOEDITSECTION__ | |
+ | If you encounter an error during login, find below the explanation: | ||
− | + | :[[Image:Inactive user.png|500px]] | |
− | [[File: | + | {| class="wikitable" [[File:Error Message.png|20px|<span title=""></span>]] |
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− | + | ! Error message !! Cause | |
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− | | | + | | Invalid ID or password. Please type a valid user ID and password. |
− | | | + | | The user ID or password that you entered is incorrect. |
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− | | | + | | Unable to connect to the server. Please check your configuration settings. |
+ | | Either the server has not been started or the client is configured incorrectly. Click on '''Show Detail''' to learn more. | ||
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− | | | + | | User ID entered is not unique in user database. Please have an administrator remove the duplicate entry. |
+ | | A user account with exactly same User ID has been added to the database. | ||
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− | | | + | | You have entered an inactive User ID. Please enter an active User ID and password, or contact your system administrator for assistance. |
+ | | The user account has been deactivated by an administrator. | ||
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− | | | + | | You have entered an User ID without permissions. Please contact your system administrator for assistance. |
+ | | The user account has not been included in a role. | ||
|} | |} | ||
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− | { | + | {{note| If you would like to view output messages from the server, select the '''Client''' tab from the '''Console Window''' menu. Check [[View the Server and/or Client Output Messages]] page. }} |
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− | | If you would like to view output messages from the server, select the ''' | + | {{NavBox Start and Stop}} |
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− | + | [[Category:CRI]] | |
− | [[Category: |
Latest revision as of 12:31, 14 June 2019
You have to start IMSMA server first. Check the Start the IMSMA Server page. |
To start the IMSMA client:
- Right-click the IMSMA Control Centre icon that is displayed in the TrayLauncher.
- Select the Start Client option.
- The Login Window displays. Enter your user ID in the User ID field. The user ID is not case-sensitive.
- Enter your password in the Password field. The password is case-sensitive.
- To proceed with the login, click the OK button.
- If the user ID and password you entered are valid, the IMSMA Navigation Window displays.
The first time that the IMSMA client is started, it may take a few minutes for the IMSMA Navigation window to display. |
Log in errors
If you encounter an error during login, find below the explanation:
Error message | Cause |
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Invalid ID or password. Please type a valid user ID and password. | The user ID or password that you entered is incorrect. |
Unable to connect to the server. Please check your configuration settings. | Either the server has not been started or the client is configured incorrectly. Click on Show Detail to learn more. |
User ID entered is not unique in user database. Please have an administrator remove the duplicate entry. | A user account with exactly same User ID has been added to the database. |
You have entered an inactive User ID. Please enter an active User ID and password, or contact your system administrator for assistance. | The user account has been deactivated by an administrator. |
You have entered an User ID without permissions. Please contact your system administrator for assistance. | The user account has not been included in a role. |
If you would like to view output messages from the server, select the Client tab from the Console Window menu. Check View the Server and/or Client Output Messages page. |
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