Difference between revisions of "Installation package for IMSMA NG is not working"
From IMSMA Wiki
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This workaround is for cases when the installation package i.e. Install_IMSMA.exe does start but the graphical installer does not. | This workaround is for cases when the installation package i.e. Install_IMSMA.exe does start but the graphical installer does not. | ||
| − | The reasons that the installation package does may be: | + | The reasons why that the installation package does not may be: |
| + | * the installation package was damaged when uploading/downloading | ||
| + | * not all parts of a multi-part the installation packages have been downloaded/[[Combine several zip files|unzipped together]] | ||
* permission problems | * permission problems | ||
* not possible for the installation program to create folders on C-drive | * not possible for the installation program to create folders on C-drive | ||
* the computer have problems with jar-files | * the computer have problems with jar-files | ||
| − | {{ | + | {{Warning | If the installation program is not working is a strong indication that there are problems with |
| + | # installation package and/or | ||
| + | # computer and/or | ||
| + | # user's permission on the computer. | ||
| + | It is '''no''' guarantee that it will work to install even if you follow the steps below.}} | ||
<ol> | <ol> | ||
<li> Close the Command window created by install_IMSMA.exe. | <li> Close the Command window created by install_IMSMA.exe. | ||
| − | <li> Run jre-7u5-windows-i586.exe which will install Java. | + | <li> Run manually ''jre-7u5-windows-i586.exe'' in the installation package which will install Java. |
| − | <li> Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar. | + | <li> Open a '''new''' Command window as '''administrator''' and go to where installation package is e.g. E:\IMSMA_6.0 and type ''imsma-installer.jar''. |
:Click on Enter. The graphical installer will start. Run it as normal. | :Click on Enter. The graphical installer will start. Run it as normal. | ||
:If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/> | :If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/> | ||
| − | <li> After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created. | + | <li> After the graphical installer has finished, try to run ''install_IMSMA.exe'' again, hopefully the PostgreSQL service will be created. |
| − | <li> If not, follow | + | <li> If not, follow get instructions from your [[Information Management Team | GICHD IM advisor]] on how to manually create PostgreSQL service. |
| − | <li> Create environment variable JAVA_HOME = | + | <li> Create environment variable JAVA_HOME = c:\program files\java\jre7 |
<li> Create environment variable IMSMA_HOME=c:\imsmang | <li> Create environment variable IMSMA_HOME=c:\imsmang | ||
<li> '''Restart''' the computer. | <li> '''Restart''' the computer. | ||
<li> Check that PostgreSQL service is started. | <li> Check that PostgreSQL service is started. | ||
| − | <li> Manually start ArcEngine | + | <li> Manually start the ArcEngine installation from ''C:\IMSMAng\trayLauncher\exe\ArcGISEngine''. |
| + | <li> Manually start the Kiwix installations from ''C:\IMSMAng\trayLauncher\exe\Kiwix\install''. | ||
| + | <li> Copy the fonts (see instructions in [[Install IMSMANG Version 6#Part 3A. ArcEngine 10.1 | Installation guide]]). | ||
<li> Check the ArcEngine license (see instructions in [[Install IMSMANG Version 6#Part 6. Verify installation |Installation guide]]). | <li> Check the ArcEngine license (see instructions in [[Install IMSMANG Version 6#Part 6. Verify installation |Installation guide]]). | ||
<li> Create an initial database with ''C:\IMSMAng\database\ install_initial.bat'' (see instructions in [[Install IMSMANG Version 6#Initial Database| Installation guide]]). | <li> Create an initial database with ''C:\IMSMAng\database\ install_initial.bat'' (see instructions in [[Install IMSMANG Version 6#Initial Database| Installation guide]]). | ||
Revision as of 14:43, 5 August 2016
This workaround is for cases when the installation package i.e. Install_IMSMA.exe does start but the graphical installer does not.
The reasons why that the installation package does not may be:
- the installation package was damaged when uploading/downloading
- not all parts of a multi-part the installation packages have been downloaded/unzipped together
- permission problems
- not possible for the installation program to create folders on C-drive
- the computer have problems with jar-files
 |
If the installation program is not working is a strong indication that there are problems with
It is no guarantee that it will work to install even if you follow the steps below. |
- Close the Command window created by install_IMSMA.exe.
- Run manually jre-7u5-windows-i586.exe in the installation package which will install Java.
- Open a new Command window as administrator and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.
- Click on Enter. The graphical installer will start. Run it as normal.
- If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.
- After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created.
- If not, follow get instructions from your GICHD IM advisor on how to manually create PostgreSQL service.
- Create environment variable JAVA_HOME = c:\program files\java\jre7
- Create environment variable IMSMA_HOME=c:\imsmang
- Restart the computer.
- Check that PostgreSQL service is started.
- Manually start the ArcEngine installation from C:\IMSMAng\trayLauncher\exe\ArcGISEngine.
- Manually start the Kiwix installations from C:\IMSMAng\trayLauncher\exe\Kiwix\install.
- Copy the fonts (see instructions in Installation guide).
- Check the ArcEngine license (see instructions in Installation guide).
- Create an initial database with C:\IMSMAng\database\ install_initial.bat (see instructions in Installation guide).
- Start TrayLauncher, IMSMA server and IMSMA client.
