Difference between revisions of "Installation package for IMSMA NG is not working"

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# Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.<br/>Click on Enter. The  graphical installer will start. Run it as normal.<br/>If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/>
 
# Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.<br/>Click on Enter. The  graphical installer will start. Run it as normal.<br/>If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/>
 
# After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created
 
# After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created
# If not, follow instruction on how to manually create PostgreSQL service (see instructions in [[article not on wiki yet]]).
+
# If not, follow instruction on how to manually create PostgreSQL service (see instructions in [[Manually create PGSQL service]]).
 
# Create environment variable JAVA_HOME =  e.g. c:\program files\java\jre7<br/>Create environment variable IMSMA_HOME=c:\imsmang
 
# Create environment variable JAVA_HOME =  e.g. c:\program files\java\jre7<br/>Create environment variable IMSMA_HOME=c:\imsmang
 
# Restart computer
 
# Restart computer

Revision as of 19:28, 23 October 2014

Ambox warning blue construction.png Pages on deleting and manually create PGSQL services are missing

This workaround is for cases when the installation package i.e. Install_IMSMA.exe does start but the graphical installer does not.

The reasons that the installation package does may be:

  • permission problems
  • not possible for the installation program to create folders on C-drive
  • the computer have problems with jar-files
Note.jpg If the installation program is not working is a strong indication that there are problems with the computer and/or user permission on the computer. It is no guarantee that it will work to install even if you follow the steps below.
  1. Close the Command window created by install_IMSMA.exe
  2. Run jre-7u5-windows-i586.exe which will install Java
  3. Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.
    Click on Enter. The graphical installer will start. Run it as normal.
    If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.
  4. After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created
  5. If not, follow instruction on how to manually create PostgreSQL service (see instructions in Manually create PGSQL service).
  6. Create environment variable JAVA_HOME = e.g. c:\program files\java\jre7
    Create environment variable IMSMA_HOME=c:\imsmang
  7. Restart computer
  8. Check that PostgreSQL service is started
  9. Manually start ArcEngine and Kiwix installations and copy the fonts (see instructions in Installation guide)
  10. Check the ArcEngine license (see instructions in Installation guide)
  11. Create an initial database with C:\IMSMAng\database\ install_initial.bat (see instructions in Installation guide)
  12. Start TrayLauncher, IMSMA server and IMSMA client