Difference between revisions of "Log into IMSMA"
From IMSMA Wiki
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{| class="wikitable" [[File:Error Message.png|20px|<span title=""></span>]] | {| class="wikitable" [[File:Error Message.png|20px|<span title=""></span>]] | ||
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| − | | Error: || Invalid ID or password. Please type a valid user ID | + | | Error: || Invalid ID or password. Please type a valid user ID and password. |
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| Cause: || The user ID or password that you entered is incorrect. | | Cause: || The user ID or password that you entered is incorrect. | ||
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| Error: || Unable to connect to the server. Please check your configuration settings. | | Error: || Unable to connect to the server. Please check your configuration settings. | ||
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| − | | Cause: || Either the server has not been started or the client is configured incorrectly. Click on '''Show | + | | Cause: || Either the server has not been started or the client is configured incorrectly. Click on '''Show Detail''' to learn more. |
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Revision as of 18:00, 6 February 2014
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You have to start IMSMA server first. Check the Start the IMSMA Server page. |
To log into IMSMA:
- Right-click the IMSMA Control Centre icon
that is displayed in the lower, right corner of your Windows desktop. - Select the Start Client option.
- Enter your user ID in the User ID field. The user ID is not case-sensitive.
- Enter your password in the Password field. The password is case-sensitive.
- To proceed with the login, click the OK button.
Figure 6. IMSMA Client - Start IMSMA Client Option
The Login Window displays.
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The first time that the IMSMA client is started, it may take a few minutes for the IMSMA Navigation window to display. |
If the user ID and password you entered are valid, the IMSMA Navigation Window displays.
The following errors may occur during login.
| Error: | Invalid ID or password. Please type a valid user ID and password. |
| Cause: | The user ID or password that you entered is incorrect. |
| Error: | Unable to connect to the server. Please check your configuration settings. |
| Cause: | Either the server has not been started or the client is configured incorrectly. Click on Show Detail to learn more. |
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If you would like to view output messages from the server, select the Client tab from the Console Window menu. Check View the Server and/or Client Output Messages page. |
