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Log into IMSMA

532 bytes added, 13:31, 14 June 2019
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To log into start the IMSMAclient:
<ol>
<li>Right-click the '''IMSMA Control Centre''' icon [[Image:Control_Centre_Icon.png|20 px|IMSMA Control Centre]] that is displayed in the lower, right corner of your Windows desktopTrayLauncher.</li><li>Select the '''Start Client''' option. <br /li> [[FileImage:IMSMA Client - Start IMSMA Client OptionsaS03.png|240px|''Figure 6. IMSMA Client - Start IMSMA Client Option'']]</li> <li>The '''Login''' Window displays.  [[File:Login Window.png|240px|]] <li>Enter your user ID in the '''User ID''' field. The user ID is not case-sensitive.</li><li>Enter your password in the '''Password''' field. The password is case-sensitive. </li><li>To proceed with the login, click the '''OK''' button.<br />[[File:Login Window.png|340px|]]</li><li>If the user ID and password you entered are valid, the [[IMSMA Navigation Window]] displays. </li>
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{{note| The first time that the IMSMA client is started, it may take a few minutes for the IMSMA Navigation window to display.}}
==Log in errors==__NOEDITSECTION__ If the user ID and password you entered are validencounter an error during login, find below the [[IMSMA Navigation Window]] displays. explanation:
The following errors may occur during login:[[Image:Inactive user.png|500px]]
{| class="wikitable" [[File:Error Message.png|20px|<span title=""></span>]]
|-
| ! Error: message !! Cause|-| Invalid ID or password. Please type a valid user ID and password.| The user ID or passwordthat you entered is incorrect.|-| Unable to connect to the server. Please check your configuration settings.| Either the server has not been started or the client is configured incorrectly. Click on '''Show Detail''' to learn more.
|-
| Cause: User ID entered is not unique in user database. Please have an administrator remove the duplicate entry.|| The A user account with exactly same User ID or password that you entered is incorrecthas been added to the database.
|-
| Error: || Unable to connect to the serverYou have entered an inactive User ID. Please check enter an active User ID and password, or contact your configuration settingssystem administrator for assistance.| The user account has been deactivated by an administrator.
|-
| Cause: |You have entered an User ID without permissions. Please contact your system administrator for assistance.| Either the server The user account has not been started or the client is configured incorrectly. Click on '''Show details''' to learn moreincluded in a role.
|}
{{note| If you would like to view output messages from the server, select the '''Client''' tab from the '''Console Window''' menu. Check [[View the Server and/or Client Output Messages]] page. }}
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[[Category:CRI]]
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