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Log into IMSMA

524 bytes added, 13:31, 14 June 2019
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To log into start the IMSMAclient:
<ol>
<li>Right-click the '''IMSMA Control Centre''' icon [[FileImage:Control Centre IconControl_Centre_Icon.png|20px20 px|<span title=""></span>IMSMA Control Centre]] that is displayed in the lower, right corner of your Windows desktopTrayLauncher.</li><li>Select the '''Start Client''' option. <br /li> [[FileImage:IMSMA Client - Start IMSMA Client OptionsaS03.png|240px|''Figure 6. IMSMA Client - Start IMSMA Client Option'']]</li> <li>The '''Login''' Window displays.  [[File:Login Window.png|240px|]] <li>Enter your user ID in the '''User ID''' field. The user ID is not case-sensitive.</li><li>Enter your password in the '''Password''' field. The password is case-sensitive. </li><li>To proceed with the login, click the '''OK''' button.<br />[[File:Login Window.png|340px|]]</li><li>If the user ID and password you entered are valid, the [[IMSMA Navigation Window]] displays. </li>
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{{note| The first time that the IMSMA client is started, it may take a few minutes for the IMSMA Navigation window to display.}}
==Log in errors==__NOEDITSECTION__ If the user ID and password you entered are valid, the IMSMA Navigation window displays. For information on using the IMSMA Navigation windowencounter an error during login, see find below the [[IMSMA Navigation Window]] section.explanation:
The following errors may occur during login:[[Image:Inactive user.png|500px]]
{| class="wikitable" [[File:Error Message.png|20px|<span title=""></span>]]
|-
| ! Error: || Invalid ID or password. Please type a valid user ID or password.message !! Cause
|-
| Cause: |Invalid ID or password. Please type a valid user ID and password.| The user ID or password that you entered is incorrect.
|-
| Error: || Unable to connect to the server. Please check your configuration settings.| Either the server has not been started or the client is configured incorrectly. Click on '''Show Detail''' to learn more.
|-
| Cause: User ID entered is not unique in user database. Please have an administrator remove the duplicate entry.|A user account with exactly same User ID has been added to the database.|-| Either the server You have entered an inactive User ID. Please enter an active User ID and password, or contact your system administrator for assistance.| The user account has been deactivated by an administrator.|-| You have entered an User ID without permissions. Please contact your system administrator for assistance.| The user account has not been started or the client is configured incorrectly. Click on '''Show details''' to learn moreincluded in a role.
|}
{{note| If you would like to view output messages from the server, select the '''Client''' tab from the '''Console Window''' menu.Check [[View the Server and/or Client Output Messages]] page. }}  {{NavBox Start and Stop}}
{{HowTo Start and Stop}}[[Category:CRI]]
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