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* not possible for the installation program to create folders on C-drive
* the computer have problems with jar-files
* files have been deleted by anti-virus software. The installation folder should contain 12 files
{{Warning | If the installation program is not working is a strong indication that there are problems with
:If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/>
<li> After the graphical installer has finished, try to run ''install_IMSMA.exe'' again, hopefully the PostgreSQL service will be created.
<li> If not, follow the instructions from your in '''[[Information Management Team Manually create PGSQL service | GICHD IM advisor]] on how to manually create PostgreSQL service]]'''.<li> '''[[Environment Variables | Create environment variable ]]''' JAVA_HOME = c:\program files\java\jre7<li> '''[[Environment Variables | Create environment variable ]]''' IMSMA_HOME=c:\imsmang
<li> '''Restart''' the computer.
<li> Check that PostgreSQL service is started.
<li> Manually start the ArcEngine installation from ''C:\IMSMAng\trayLauncher\exe\ArcGISEngine''.
<li> Manually start the Kiwix installations from ''C:\IMSMAng\trayLauncher\exe\Kiwix\install''.
<li> Copy Manually copy the fonts (see instructions in [[Install IMSMANG Version 6#Part 3C. Fonts 6B How to solve font problems | Installation guide]]).
<li> Check the ArcEngine license (see instructions in [[Install IMSMANG Version 6#Part 6. Verify installation |Installation guide]]).
<li> Create an initial database with ''C:\IMSMAng\database\ install_initial.bat'' (see instructions in [[Install IMSMANG Version 6#Initial Database| Installation guide]]).
<li> Start TrayLauncher, IMSMA server and IMSMA client.
</ol>
{{NavBox Hub}}Note| There is an '''[[Category:NoPublicJava error during installation]]''' error that has occurred during the execution of graphical installer.}}{{NavBox Technical Notes}}
[[Category:NAA]]
