Difference between revisions of "Installation package for IMSMA NG is not working"

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{{Note | If the installation program is not working is a strong indication that there are problems with the computer and/or user permission on the computer. It is no guarantee that it will work to install even if you follow the steps below.}}
 
{{Note | If the installation program is not working is a strong indication that there are problems with the computer and/or user permission on the computer. It is no guarantee that it will work to install even if you follow the steps below.}}
 
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<ol>
# Close the Command window created by install_IMSMA.exe
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<li> Close the Command window created by install_IMSMA.exe.
# Run jre-7u5-windows-i586.exe which will install Java
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<li> Run jre-7u5-windows-i586.exe which will install Java.
# Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.<br/>Click on Enter. The  graphical installer will start. Run it as normal.<br/>If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/>
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<li> Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.
# After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created
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:Click on Enter. The  graphical installer will start. Run it as normal.
# If not, follow instruction on how to manually create PostgreSQL service (see instructions in [[Manually create PGSQL service]]).
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:If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/>
# Create environment variable JAVA_HOME =  e.g. c:\program files\java\jre7<br/>Create environment variable IMSMA_HOME=c:\imsmang
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<li> After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created.
# Restart computer
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<li> If not, follow instruction on how to manually create PostgreSQL service (see instructions in [[Manually create PGSQL service]]).
# Check that PostgreSQL service is started
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<li> Create environment variable JAVA_HOME =  e.g. 'c:\program files\java\jre7''
# Manually start ArcEngine and Kiwix installations and copy the fonts (see instructions in [[Install IMSMANG Version 6#Part 3A. ArcEngine 10.1 | Installation guide]])
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<li> Create environment variable IMSMA_HOME=c:\imsmang
# Check the ArcEngine license (see instructions in [[Install IMSMANG Version 6#Part 6. Verify installation |Installation guide]])
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<li> '''Restart''' the computer.
# Create an initial database with C:\IMSMAng\database\ install_initial.bat (see instructions in [[Install IMSMANG Version 6#Initial Database| Installation guide]])
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<li> Check that PostgreSQL service is started.
# Start TrayLauncher, IMSMA server and IMSMA client
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<li> Manually start ArcEngine and Kiwix installations and copy the fonts (see instructions in [[Install IMSMANG Version 6#Part 3A. ArcEngine 10.1 | Installation guide]]).
 
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<li> Check the ArcEngine license (see instructions in [[Install IMSMANG Version 6#Part 6. Verify installation |Installation guide]]).
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<li> Create an initial database with ''C:\IMSMAng\database\ install_initial.bat'' (see instructions in [[Install IMSMANG Version 6#Initial Database| Installation guide]]).
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<li> Start TrayLauncher, IMSMA server and IMSMA client.
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</ol>
 
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Revision as of 11:48, 5 August 2016

This workaround is for cases when the installation package i.e. Install_IMSMA.exe does start but the graphical installer does not.

The reasons that the installation package does may be:

  • permission problems
  • not possible for the installation program to create folders on C-drive
  • the computer have problems with jar-files
Note.jpg If the installation program is not working is a strong indication that there are problems with the computer and/or user permission on the computer. It is no guarantee that it will work to install even if you follow the steps below.
  1. Close the Command window created by install_IMSMA.exe.
  2. Run jre-7u5-windows-i586.exe which will install Java.
  3. Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.
    Click on Enter. The graphical installer will start. Run it as normal.
    If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.
  4. After the graphical installer has finished, try to run install_IMSMA.exe again, hopefully the PostgreSQL service will be created.
  5. If not, follow instruction on how to manually create PostgreSQL service (see instructions in Manually create PGSQL service).
  6. Create environment variable JAVA_HOME = e.g. 'c:\program files\java\jre7
  7. Create environment variable IMSMA_HOME=c:\imsmang
  8. Restart the computer.
  9. Check that PostgreSQL service is started.
  10. Manually start ArcEngine and Kiwix installations and copy the fonts (see instructions in Installation guide).
  11. Check the ArcEngine license (see instructions in Installation guide).
  12. Create an initial database with C:\IMSMAng\database\ install_initial.bat (see instructions in Installation guide).
  13. Start TrayLauncher, IMSMA server and IMSMA client.