Difference between revisions of "Installation package for IMSMA NG is not working"

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# Close the Command window created by install_IMSMA.exe
 
# Close the Command window created by install_IMSMA.exe
 
# Run jre-7u5-windows-i586.exe which will install Java
 
# Run jre-7u5-windows-i586.exe which will install Java
# Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.  
+
# Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.<br/>Click on Enter. The  graphical installer will start. Run it as normal.<br/>If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/>
::Click on Enter. The  graphical installer will start. Run it as normal.
 
::If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.
 
 
# After the graphical installer has finished, try to run install_IMSMA.exe again, if you are lucky the PostGreSQL service will be created
 
# After the graphical installer has finished, try to run install_IMSMA.exe again, if you are lucky the PostGreSQL service will be created
# If not, follow instruction on how to manually create PostGreSQL service (see another document).
+
# If not, follow instruction on how to manually create PostGreSQL service (see another article).
# Create environment variable JAVA_HOME =  e.g. c:\program files\java\jre7
+
# Create environment variable JAVA_HOME =  e.g. c:\program files\java\jre7<br/>Create environment variable IMSMA_HOME=c:\imsmang
:: Create environment variable IMSMA_HOME=c:\imsmang
 
 
# Restart computer
 
# Restart computer
 
# Check that PostGreSQL service is started
 
# Check that PostGreSQL service is started
# Manually start ArcEngine and Kiwix installations and copy the fonts (see instructions in Installation guide).
+
# Manually start ArcEngine and Kiwix installations and copy the fonts (see instructions in [[Install IMSMANG Version 6#Part 3A. ArcEngine 10.1 | Installation guide]]).
# Check the ArcEngine license (see instructions in Installation guide).
+
# Check the ArcEngine license (see instructions in [[Initial Database#Part 6. Verify installation |Installation guide]]).
# Create an initial database with C:\IMSMAng\database\ install_initial.bat  (see instructions in Installation guide)
+
# Create an initial database with C:\IMSMAng\database\ install_initial.bat  (see instructions in [[Part 3A. ArcEngine 10.1#Initial Database | Installation guide]])
 
# Start TrayLauncher, Start IMSMA server and Start IMSMA client
 
# Start TrayLauncher, Start IMSMA server and Start IMSMA client
  
 
[[Category:NoPublic]]
 
[[Category:NoPublic]]
 
[[Category:NAA]]
 
[[Category:NAA]]

Revision as of 21:41, 3 June 2014

This workaround is for cases when the installation package i.e. Install_IMSMA.exe does start but the graphical installer does not.

The reasons that the installation package does may be:

  • permission problems
  • not possible for the installation program to create folders on C-drive
  • the computer have problems with jar-files
Note.jpg If the installation program is not working is a strong indication that there are problems with the computer and/or user permission on the computer. It is no guarantee that it will work to install even if you follow the steps below.
  1. Close the Command window created by install_IMSMA.exe
  2. Run jre-7u5-windows-i586.exe which will install Java
  3. Open a new Command window and go to where installation package is e.g. E:\IMSMA_6.0 and type imsma-installer.jar.
    Click on Enter. The graphical installer will start. Run it as normal.
    If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.
  4. After the graphical installer has finished, try to run install_IMSMA.exe again, if you are lucky the PostGreSQL service will be created
  5. If not, follow instruction on how to manually create PostGreSQL service (see another article).
  6. Create environment variable JAVA_HOME = e.g. c:\program files\java\jre7
    Create environment variable IMSMA_HOME=c:\imsmang
  7. Restart computer
  8. Check that PostGreSQL service is started
  9. Manually start ArcEngine and Kiwix installations and copy the fonts (see instructions in Installation guide).
  10. Check the ArcEngine license (see instructions in Installation guide).
  11. Create an initial database with C:\IMSMAng\database\ install_initial.bat (see instructions in Installation guide)
  12. Start TrayLauncher, Start IMSMA server and Start IMSMA client