Difference between revisions of "Log into IMSMA"

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If the user ID and password you entered are valid, the IMSMA Navigation window displays. For information on using the IMSMA Navigation window, see the [[IMSMA Navigation Window]] section.
 
If the user ID and password you entered are valid, the IMSMA Navigation window displays. For information on using the IMSMA Navigation window, see the [[IMSMA Navigation Window]] section.
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The following errors may occur during login.
  
 
{| class="wikitable"
 
{| class="wikitable"
 
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! The following errors may occur during login.
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| Error: || Invalid ID or password. Please type a valid user ID or password.
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| Example || Example
 
 
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|-
| Example || Example
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| Cause: || The user ID or password that you entered is incorrect.
 
|-
 
|-
| Example || Example
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| Error: || Unable to connect to the server. Please check your configuration settings.
 
|-
 
|-
| Example || Example
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| Cause: || Either the server has not been started or the client is configured incorrectly.
 
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::*To quit the login, click the '''Cancel''' button.
  
 
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| If you would like to view output messages from the server, select the '''View Console Output''' option from the '''IMSMA Client''' menu. 
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[[Category:Getting Started with IMSMA]]
 
[[Category:Getting Started with IMSMA]]

Revision as of 02:33, 25 June 2012


To log into IMSMA:

  1. Right-click the IMSMA Control Centre icon that is displayed in the lower, right corner of your Windows desktop.
  2. Select the IMSMA Client option.
  3. Select the Start IMSMA Client option (Figure 6).

  4. Figure 6. IMSMA Client - Start IMSMA Client Option

    The Login window displays (Figure 7).

    Figure 7. Login Window


    File:ErrorMessage.pngThe following error message indicates that you have not inserted the dongle into the USB port of the computer:
    The ROCKEY4 dongle must be found in a USB port for the application to start. The system will exit immediately.

    Click the OK button, insert the dongle, and restart the IMSMA client.


  5. Enter your user ID in the User ID field. The user ID is case-sensitive.
  6. Enter your password in the Password field. The password is case-sensitive.
  7. Do one of the following:
    • To proceed with the login, click the OK button.
    File:LightBulb.pngThe first time that the IMSMA client is started, it may take a few minutes for the IMSMA Navigation window to display.

    If the user ID and password you entered are valid, the IMSMA Navigation window displays. For information on using the IMSMA Navigation window, see the IMSMA Navigation Window section.

    The following errors may occur during login.

    Error: Invalid ID or password. Please type a valid user ID or password.
    Cause: The user ID or password that you entered is incorrect.
    Error: Unable to connect to the server. Please check your configuration settings.
    Cause: Either the server has not been started or the client is configured incorrectly.
    • To quit the login, click the Cancel button.
    If you would like to view output messages from the server, select the View Console Output option from the IMSMA Client menu.