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==Which ports is IMSMA using?==__NOEDITSECTION__
'''{{IMSMANG}} ''' uses portports:
1098, 1099,
8009, '''8080''', 8083,
50311 '''IMSMA RE''' uses port: <nowiki>http://localhost:50310/ </nowiki> '''PostgreSQL''' normally uses port: 5432 ==Which other application might be blocking ports that IMSMA is using?==__NOEDITSECTION__[[Image:Port_in_use_error.png|300px]] It could actually be {{IMSMANG}} blocking itself:# Try to stop the {{IMSMANG}} server by clicking on ''Shutdown server'' button.# Exit TrayLauncher# Via Task Manager (Ctrl + Alt + Del) end all java.exe and javaw.exe processes.# Wait a few seconds. Start TrayLauncher and {{IMSMANG}} server. If it was not {{IMSMANG}} blocking itself then there is another application blocking one port. There have been reported cases where e.g. Skype was blocking {{IMSMANG}} server. These cases were solved by# exiting Skype/stopping the service# starting IMSMA# starting Skype/starting the service ==How to identify which other application it is that is blocking IMSMA?==__NOEDITSECTION__First you need to find out which process is using which port and then to find out which application has started the process. 1 Start a command window, type ''netstat -aon'' and press Enter <br/>[[Image:netstat.png|500px]] In the example above port 1098 is used by process 4580. 2 In order to find out which application is process 4580 you might: 2a Look in Task Manager. Easiest is to sort on PID. 2b Use command ''<nowiki>TaskList /FI "PID eq 4580" /FO LIST /V</nowiki>''. [[Image:Tasklist_cmd.png|500px]] 3 End the task that is blocking IMSMA. This is a temporary solution that lets you start the {{IMSMANG}} server. If the problem persists then a more in depth investigation should be done. ==IMSMA is blocked by the firewall/anti-virus applications==__NOEDITSECTION__Depending on which firewall and/or anti-virus application being used the following files may need to be set as safe: <ol><li>C:\IMSMAng\java\bin\java.exe <li>C:\IMSMAng\java\bin\javaw.exe
IMSMA RE uses<li>C:\Program Files (x86)\Java\jre7\bin\java.exe
http<li>C://localhost:50310/\Program Files (x86)\Java\jre7\bin\javaw.exe
<li>C:\IMSMAng\trayLauncher\IMSMA.exe
</ol>
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[[Category:NAA]]