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Backup IMSMA Data

42 bytes removed, 12:54, 16 February 2015
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<li>If the IMSMA Control Centre icon is not already displayed in the lower, right corner of your Window’s desktop, double-click the IMSMA Tray Launcher icon on your computer’s desktop.</li>
<li>Right-click the IMSMA Control Centre icon that is displayed in the lower, right corner of your Window’s desktop.</li>
<li>Select '''IMSMA Backup and Restore > Backup'''.</li></ol>
[[Image:fig185.png|center|400px|''IMSMA Backup window'']]
<div align="center">
''IMSMA Backup window''
</div></li>
<ol start="5">
<li>In the IMSMA Backup window, click the [[Image:DestDir.png]] button beside the Destination Directory field.</li>
:The Open window displays.
:The name of the folder displays in the Destination Directory field.
</ol>
<li>In the ''Include in addition to IMSMA Database'' section of the Backup window, check the checkbox ([[Image:CheckedBoxIcon.png]]) next to each item to back up.</li>:If you do not check any items, only the IMSMA database will be backed up. See the following table for a description of the type of information that is backed up with each file.</ol>
<center>
| Translations || The ITerms_XX.properties, IMessage_XX.properties and trans_XX.properties files. The files are located in the ''IMSMA Installation Folder''\client\resources\com\fgm\imsma\lexicon folder.
|}
</center></li>
<ol start="8">
<li>We '''never''' recommend to exclude the attachments but if you would like to reduce the size of the backup folder, you may select to back up the database without including attachments.</li>
<li>Click the '''Backup''' button.</li>
[[Image:Imsma pwd.png|center|300px|''Enter the password'']]
<div align="center">
''Enter the password''
</div></li>
<li>Enter the database password.</li>
<li>Click the '''OK''' button.</li>:A copy of your data is saved to the specified destination directory in a folder named with ''Backup_current_date_and_time'' (e.g. Backup_2014_10_01_17_45_15).
[[Image:Backup_completed.png|center|500px|''Backup went well'']]
<div align="center">
''Backup went well''
</div></li><li>Click the '''Close''' button.</li>
[[Image:Backup_result.png|center|500px|''Verify that the backup went well'']]
<div align="center">
''Is the expected result there?''
</div></li>
<li>Verify the result of the backup.
</ol>
{{Warning | If you see any error message during backup, it means that you do '''NOT''' have any backup of your database!}}
<ol>
[[Image:Backup_error.png|center|500px|''The backup did '''not''' went well'']]
<div align="center">
''The backup did '''not''' went well''
</div></li></ol> 
The most common reasons why the backup did not go well are:
* the password was mistyped
''Expand the error message by clicking on Show Detail''
</div>
 
In the details you will see more details on why the backup did not go well.
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