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This workaround is for cases when the installation package i.e. Install_IMSMA.exe does start but the graphical installer does not.
The reasons why that the installation package does not may be:* the installation package was damaged when uploading/downloading* not all parts of a multi-part the installation packages have been downloaded/[[Combine several zip files|unzipped together]]
* permission problems
* not possible for the installation program to create folders on C-drive
* the computer have problems with jar-files
{{Note Warning | If the installation program is not working is a strong indication that there are problems with the # installation package and/or# computer and/or # user 's permission on the computer. It is '''no ''' guarantee that it will work to install even if you follow the steps below.}}
<ol>
<li> Close the Command window created by install_IMSMA.exe.
<li> Run manually ''jre-7u5-windows-i586.exe '' in the installation package which will install Java.<li> Open a '''new ''' Command window as '''administrator''' and go to where installation package is e.g. E:\IMSMA_6.0 and type ''imsma-installer.jar''.
:Click on Enter. The graphical installer will start. Run it as normal.
:If you are getting error messages e.g. IMSMA NG folder cannot be created then create the folder manually and try again to finish the graphical installer.<br/>
<li> After the graphical installer has finished, try to run ''install_IMSMA.exe '' again, hopefully the PostgreSQL service will be created.<li> If not, follow instruction get instructions from your [[Information Management Team | GICHD IM advisor]] on how to manually create PostgreSQL service (see instructions in [[Manually create PGSQL service]]).<li> Create environment variable JAVA_HOME = e.g. 'c:\program files\java\jre7''
<li> Create environment variable IMSMA_HOME=c:\imsmang
<li> '''Restart''' the computer.
<li> Check that PostgreSQL service is started.
<li> Manually start the ArcEngine and installation from ''C:\IMSMAng\trayLauncher\exe\ArcGISEngine''.<li> Manually start the Kiwix installations and copy from ''C:\IMSMAng\trayLauncher\exe\Kiwix\install''.<li> Copy the fonts (see instructions in [[Install IMSMANG Version 6#Part 3A. ArcEngine 10.1 | Installation guide]]).
<li> Check the ArcEngine license (see instructions in [[Install IMSMANG Version 6#Part 6. Verify installation |Installation guide]]).
<li> Create an initial database with ''C:\IMSMAng\database\ install_initial.bat'' (see instructions in [[Install IMSMANG Version 6#Initial Database| Installation guide]]).